Bilbrook Medical Centre

01902 847313

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be ... [continue] Access to medical records

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? Your GP needs to know ... [continue] Carers

Complaints and compliments

Bilbrook Medical Centre operates a complaint/compliment system and full details of how to raise your concerns/compliments about the service you receive are available at reception and displayed on the patient ... [continue] Complaints and compliments

How to register

We are pleased to accept new NHS patients who live within the practice boundary illustrated on the map below. The practice provides personal medical services for Bilbrook and Codsall. We ... [continue] How to register

Named GP

GP surgeries are required to assign a named GP to each patient. This is for administrative purposes and you may see any GP of your choice.  If you are under ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat all patients with dignity and respect regarding age, gender/gender reassignment, race/nationality, sexual orientation, religion or belief. We expect patients to show the same courtesy to all members ... [continue] Patient rights and responsibilities

Practice boundary

The Practice provides personal medical services for Bilbrook and Codsall. We also have patientss registered in Perton, Pendeford, Tettenhall and Fordhouses.  

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Recommended websites

Here are some contact information for useful resources recommended by the practice General http://www.patient.co.uk/ http://www.nhs.uk/Conditions/Pages/hub.aspx http://www.medscape.com/ Choose Well Staywell This Winter Fit for Work Smoking  Sexual Health https://www.sh24.org.uk/ For Parents ... [continue] Recommended websites

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us (there is a downloadable form below). Alternatively you can complete the ... [continue] Updating your details

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour