Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be...

Blue Badge Applications

You can apply online for new or renewal. If you would like to apply , visit www.staffordshire.gov.uk/apply-blue-badge Unless you have been specifically asked as part of the application process, we...

Carers

Are you looking after or providing support for a relative friend or neighbour? Are you being helped or supported by a relative friend or neighbour? If so Staffordshire Together for...

Bilbrook Medical Centre operates a complaint/compliment system and full details of how to raise your concerns/compliments about the service you receive are available at reception and displayed on the patient...

Diary section

Welcome to the Diary section of Bilbrook Medical Centre. Just like keeping a diary for our daily experience, to be able to understand the pattern of medical conditions, it is...

How to register

We are pleased to accept new NHS patients who live within the practice boundary illustrated on the map below. The practice provides general medical services for Bilbrook and Codsall. We...

Information about Urine Tests

WHAT IS A Urine (MSU) TEST? A midstream specimen of urine (MSU) is tested to look for infection. Symptoms of a urine infection can include pain when you pass urine...

Learning Disability Hub

Welcome to Bilbrook Medical Centre’s Learning Disability Hub We hope to continue to develop this over time but its aim is to provide information, resources and support for...

Medical Examiner service

A new service is starting in April 2023. This requires ALL deaths to be brought to the attention of an independent medical examiner. The role of the examiner will be...

Named GP

GP surgeries are required to assign a named GP to each patient. This is for administrative purposes and you may see any GP of your choice. If you are under...

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...

Patient rights and responsibilities

We aim to treat all patients with dignity and respect regarding age, gender/gender reassignment, race/nationality, sexual orientation, religion or belief. We expect patients to show the same courtesy to all members...

Practice boundary

The Practice provides personal medical services for Bilbrook and Codsall. We also have patients registered in Perton, Pendeford, Tettenhall and Fordhouses.

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled...

Recommended websites

Here are some contact information for useful resources recommended by the practice Anxiety medication information getresource.axd (cambridgeshireandpeterboroughccg.nhs.uk) Asthma https://www.asthma.org.uk/ Bereavement https://www.cruse.org.uk/ https://www.achildofmine.org.uk/ Survivors of Bereavement by Suicide https://uksobs.org/ Sue Ryder...