Bilbrook Medical Centre

Out of Hours services

If you need advice or to be directed to local services after 6.30pm and during weekends/bank holidays an out of hours service will take care of all emergency treatment. They can be contacted on:  111 You will be given advice or if there is a clinical need an appointment will be booked with the out of hours GP at the Urgent Care Centre at New Cross Hospital. The Urgent Care Centre is above A&E and patients are requested to walk straight upstairs and not to go via A&E.

Please note – more urgent emergencies should go straight to A&E.

Urgent Care Centre New Cross Hospital above A&E

New Cross Hospital
West Midlands
WV10 0QP

Phoenix Walk-in Centre

The Walk-in Centre, based at the Phoenix Health Centre, is a nurse-led service offering on-the-spot treatment (without an appointment) and advice for minor health problems, minor illnesses, ailments and minor injuries. Download the Phoenix Walk-in Centre patient information leaflet for more details.


Phoenix Health Centre
Parkfields Road

Tel: 01902 444677

Opening Times

Monday – Friday: 10.00 am – 7.00 pm
Saturdays, Sundays and Bank Holidays: 10.00 am – 4.00 pm

This service is available 365 days a year
Tel: 01902 444677

 999 should always be rung in life threatening emergencies

The Practice is unable to treat emergency patients during extended hours sessions.


Date published: 19th May, 2020
Date last updated: 7th August, 2020