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Bilbrook Medical Centre

Bilbrook Medical Centre

Brookfield Road
Tel: 01902 847313
Fax: 01902 842322

Welcome to our website! We hope you find it useful.

New Apps Available ( posted on Oct 2, 2019 )

New Apps Available for more information click on the links below

Blue Ice App

Baby and child first aid app

Cancer Screening Programmes ( posted on Oct 2, 2019 )

Cancer Screening Programmes

Click here for more information

Choose Self Care ( posted on Sep 12, 2019 )

SMS Messaging ( posted on Aug 29, 2019 )

For more information on our SMS messaging service, Click Here

Integrated Physiotherapy, Orthopaedic and Pain Management Service ( posted on Jun 25, 2019 )

Integrated Physiotherapy, Orthopaedic and Pain Management Service

A Guide for service users

Are you suffering from muscular or joint pains?


Click here for information

Codsall and Bilbrook Cancer Support Group ( posted on Dec 10, 2018 )



Bilbrook Fire Station
10.00 – 11.45

Please Click for more Information

SEXUAL HEALTH ( posted on Oct 2, 2018 )

sh:24 Provides free and confidential sexual and reproductive health services 24 hours a day. Click the link below for more information.



Primary Care Extended Hours ( posted on Aug 31, 2018 )

Primary Care Extended Hours


A new service from a network of GP Practices across Stafford, Rugeley and Seisdon offering extended opening hours for pre-bookable and same day routine appointments


Click Here for Primary Care Extended Access Information and Hours

Data Protection ( posted on May 24, 2018 )

Click on the link below for our privacy notice for patients


Data Protection Privacy Notice for Patients


DENTAL ADVICE LINE ( posted on Jan 9, 2018 )

The NHS England, Staffordshire Dental Advice Line which patients can ring to find out details of dental practices currently taking patients in their area, is changing from Tuesday 2nd January 2018.


The new number form this date will be:


01283 505 845


Opening hours are as follows:

Monday 8.00 - 16.00

Tuesday 08.00 16.00

Wednesday 08.00 - 20.00

Thursday 08.00 - 16.00

Friday 08.00 - 16.00

Saturday 08.30 - 12.15

On-line Access to Medical Record ( posted on Dec 28, 2017 )

On-Line Access to Medical Record





Click Here for more information

( posted on Oct 5, 2015 )

Named GP


All patients are now required to be allocated a named GP that will have overall responsibility for the care and support that their surgery will provide.  This is for administrative purposes only and does not prevent you from seeing any other GP in the practice. 


At Bilbrook Medical Centre patients aged 75 and over will be allocated to Dr Maidment and all other patients will be allocated to Dr Maung.

Choose Well Midlands ( posted on Feb 13, 2015 )

Unsure what healthcare you need if you or your loved one is ill or injured?


Choose Well helps you find the best option for you.  Click on the link below.


Choose Well Midlands

( posted on Nov 18, 2014 )

Cancer Services Interactive Website


Designed to help you make informed decisions about where to access cancer services.


In collaboration with NHS England and Macmillan Cancer Support, My Cancer Treatment shows where NHS services are available in England, for both common and rare cancers. The website is updated monthly and includes information on 2,200 clinical services - such as waiting times, patient experience survey results and national benchmarking.


You can access the website through this link.... Cancer Services Website

Offering and Promoting Patient Online Services - Statement of Intent ( posted on Sep 30, 2014 )

Have Your Prescriptions Sent Directly to Your Pharmacy of Choice ( posted on Jul 25, 2014 )

Electronic Prescription Service - We can now send your prescription electronically to the Pharmacy of your choice.


This will mean: 

  1. You will no longer need to collect your green paper prescription from the surgery.  We will send it elctronically to your Pharmacy of choice, saving you the need to collect it from Bilbrook Medical Centre.
  2. You will have a choice of where you can collect your medicines from and they will be sent directly to the Pharmacy you have chosen - near to where you live, work or even shop.

 How Does It Work: 

  1. You need to choose a Pharmacy for us to send your prescription to.  This is called a NOMINATION. Simply speak to your pharmacist (Chemist of Choice) or a receptionist at Bilbrook Medical Centre.
  2. You can cancel or amend your nomination at any time - just speak to your Chemist or a Receptionist at Bilbrook Medical Centre
  3. Controlled drugs and some other items are not currently available using this service and so a green prescription will still need to be printed for you or your chosen Chemist (You will need to arrange this with your Chemist) to collect from the surgery. 

( posted on Jan 13, 2014 )

Feeling Unwell?


It doesn’t have to be

Accident & Emergency (A&E)

There’s a range of free NHS services on your doorstep.



Sore throat.  Cough, Hangover, Grazed Knee


Take care of yourself.  For tips visit www.direct.gov.uk/keepwarmkeepwell





Diarrhoea. Runny Nose.  Painful Cough



Go to the Pharmacy





Unwell?  Unsure?  Confused?  Need Help?



NHS 111






Gum problems



Call your Dentist or the Dental Access Centre 01432 382 180 or NHS 111





Ear Pain. 

Vomiting.  Backache



Call your GP or NHS 111





Minor Injuries
or Illnesses



Urgent Care Centre

New Cross Hospital (Accessed above A&E)


West Midlands

WV10 0QP


Phoenix Centre

Phoenix Health Centre
Parkfields Road

Tel: 01902 444677





Serious or life threatening conditions



Accident and Emergency (A&E) dial 999



Important Information PLEASE READ ( posted on Sep 23, 2013 )

Important Information About Your Medical Record


Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.  This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.  This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you. 


You have a choice.  If you are happy for your information to be used in this way you do not have to do anything. 


If you have any concerns or wish to prevent this from happening, please speak to practice staff or ask at reception for a copy of the leaflet "How information about you helps us to provide better care" and if you wish, to complete an opt out form.


You may also email us at bilbrookmedical@nhs.net stating - 


         Your Name, Address and Date of Birth


         and include the statement .....


         I confirm I am not happy for my identifiable details to be shared through the General Practice Extraction Service (GPES).  I wish my records to be coded Non-agreement/Dissent from secondary use of GP patient identifiable data. 9NuO


I am fully aware that I can change my mind at any time and will inform the practice if this is the case.


         If you wish to be able to restrict the use of information held by other places you receive care, such as hospitals and community services through the Health and Social Care Information Centre (HSCIC) also state .....


I wish my records to be coded Non-agreement/Dissent from disclosure confidential date by Health and Social care Information Centre (HSIC) 9Nu4


More information can be found here www.nhs.uk/caredata


The European Health Insurance Card (EHIC) ( posted on Aug 2, 2013 )

The European Health Insurance Card (EHIC) lets you get state healthcare at a reduced cost or sometimes for free. It will cover you for treatment that is needed to allow you to continue your stay until your planned return. It also covers you for treatment of pre-existing medical conditions and for routine maternity care, as long as you're not going abroad to give birth.


The EHIC is valid in all European Economic Area (EEA) countries, including Switzerland. You can apply for a free EHIC online. However, other unofficial websites may charge you if you apply through them.


The card is not an alternative to travel insurance. It will not cover any private medical healthcare or costs such as mountain rescue in ski resorts, being flown back to the UK, or lost or stolen property. Therefore, it is important to have both an EHIC and a valid private travel insurance policy. Some insurers now insist you hold an EHIC and many will waive the excess if you have one.


For more information go to www.nhs.uk/ehic or to apply for your free EHIC go to www.ehic.org.uk/Internet/startApplication.do

Text Message Reminder ( posted on Aug 2, 2013 )

Do you want a text reminder when you have a booked appointment?

Or would you like to receive a text for your normal test results? 


Please ask at reception about SMS Messaging

South Staffordshire Good Life Website ( posted on Mar 18, 2013 )

A local website up to provide information on healthy activities in South Staffordshire. It's packed with ideas, information, a great club search and even mini films to show you what your neighbours are up to.



Patients Participation Group - looking for new members ( posted on Mar 15, 2013 )

We are looking for new members to join the Patient’s Participation Group to represent all age groups. We meet quarterly on a Wednesday morning at 10.30am to discuss changes to the surgery and services that affect patients.


The group consists of 16 patients. Not all attend all meetings and instead give feedback via email or a telephone discussion with the Practice Manager. This is to ensure we gain views from across the patient age range and appreciate that due to time or childcare issues it is not always possible to attend meetings during the day.



If you are interested in joining, leave your name with the reception team and you will be sent papers for the next meeting together with an invitation to attend.

Repeat Medication ( posted on Aug 7, 2012 )

Please check your review date, you can order medication up to that day, but you will need an appointment for a medication review after this, should you need to order.


Please allow 48 hours (2 working days) for a prescription to be processed and if possible order your medication one week before you run out.


Please do not allow yourself to run out

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