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Bilbrook Medical Centre

Bilbrook Medical Centre

Brookfield Road
Tel: 01902 847313
Fax: 01902 842322

Welcome to our website! We hope you find it useful.

Doctors appointments


It can sometimes be difficult to know if your query is best dealt with by a doctor or another member of our team.

As a registered patient of the Practice, you may request an appointment to see any of our doctors for your non-urgent enquiries. If, however, you have an urgent query and request to see a doctor that same day, you will be offered an appointment with the 'on call' doctor for that day.


Appointments are booked for 10 minutes each. If you believe that your enquiry will be best dealt with over a longer period please let reception know. We have resisted the policy of 'one problem per consultation' but respectfully request that patients are aware of the length of appointments in order that we can help you to the best of our ability.


We strive to ensure that we are assisting our patients toward the most appropriate department within the Practice and part of that process might involve our reception team sensitively asking about the nature of your enquiry. It is important to remember that our reception team are committed to honour the same rules of confidentiality as other NHS staff.


You can book an appointment with a doctor by telephoning the surgery or booking on line.


Please visit 'Appointments' on the home page for more explanation on the types of appointments available.

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