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Bilbrook Medical Centre

Bilbrook Medical Centre

Brookfield Road
Bilbrook
Wolverhampton
WV8 1DX
Tel: 01902 847313
Fax: 01902 842322

Welcome to our website! We hope you find it useful.

As of Tuesday 7th June, we are the only practice in South Staffordshire to achieve outstanding. 2800 practices have had their Care Quality Commission inspection and only 160 practices have achieved outstanding in England.

 

At a CQC inspection they inspect and regulate services tomake sure they meet fundamental standards of quality and safety.

 

The report on the surgery highlights a number of areas of outstanding practice including: 

 

  • The practice was proactive in sharing learning from significant events with external stakeholders. For example, an event by the practice had resulted in a national safety alert.

 

  • Effective tracker systems were used to monitor newly registered patients, staff rota including absence and referrals made to secondary care.  For example, the patient journey was monitored and followed up when required until discharge from hospital.

 

  • A strong culture of education and learning was seen.  Education sessions were held twice weekly and protected time was provided monthly for all staff.

 

  • Innovation was used to bring care closer to home. The practice purchased ultrasound equipment and employed a sonographer to provide dignostic and pelvic ultrasound services.

 

The full report can be found by clicking the following link   Outstanding

 

 

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